🌙 About Matilda

Hi, I’m Matilda — a preternatural people-helper with 10+ years in customer support across SaaS, healthcare education, and global consumer products.

I’m deeply curious, a fast learner, and obsessed with systems that bring clarity, delight, and efficiency.

I live in Patagonia with my husband and our tiny lion, and I’m currently in my Sabbatical Year 2, focused on:

• creative projects
• Python & API learning
• hiking & rowing
• building a calm, intentional digital life
• long-term financial independence

I specialize in:

• empathetic, high-signal customer communication
• technical troubleshooting
• community-building
• writing that feels human and clear
• systems thinking
• calm leadership under pressure

You can find me building:

• PrancerHike — my public creative project
• My Six Week Cycle Life — my creative cycle framework
• HaasItGoing — this digital home